Client Project

Revolutionizing Grocery E-Commerce and Delivery

How AYS Labs built a white-label system to empower small supermarkets and independent grocers with cutting-edge e-commerce solutions.

The Challenge

Following the success of the Indemand SaaS platform, the Indemand Grocer platform was envisioned as a specialized solution to help small supermarkets and independent grocers compete in the fast-growing online grocery market. The platform needed to:

• • Provide an end-to-end e-commerce system for managing customer orders, packing, and last-mile delivery.
• • Integrate seamlessly with existing supermarket operations, including Point of Sale (POS) systems.
• • Offer a user-friendly experience for both customers and store operators.

Key challenges included:

• • Complex Workflow Integration: Adapting the platform to align with supermarket workflows, such as inventory management and delivery logistics.
• • Third-Party System Integration: Ensuring compatibility with external systems like POS providers and delivery services.
• • Scalability: Building a platform that could support multiple grocers with unique requirements.

Our Solution

AYS Labs collaborated with Indemand to develop a robust, white-label e-commerce platform tailored to the grocery industry:

• 1. Customizable E-Commerce System:
• • Developed a fully branded, white-label platform that allowed grocers to maintain their unique identity.
• • Included customer-facing websites and mobile apps for browsing, ordering, and tracking deliveries.
• 2. Integrated Grocery Operations:
• • Built tools for managing inventory, order picking, packing, and delivery scheduling.
• • Connected the platform to existing POS systems to synchronize inventory and streamline checkout processes.
• 3. Last-Mile Delivery Support:
• • Designed a delivery management system to assign and track delivery jobs in real time.
• • Enabled customers to receive live updates on order status and delivery progress.
• 4. Third-Party Integrations:
• • Integrated with external payment gateways, delivery providers, and POS systems for seamless operations.
• • Allowed grocers to expand their reach by connecting to regional delivery networks.
• 5. Scalable and Flexible Architecture:
• • Built a cloud-based platform to support multiple grocers with customizable features and branding.
• • Designed the backend to handle high order volumes during peak times, such as holidays.

The Outcome

• Empowered Local Grocers:  Enabled small supermarkets to launch their own e-commerce platforms and compete with larger chains.
• Streamlined Operations:  Delivered tools for efficient order management, packing, and delivery.
• Improved Customer Experience:  Provided a seamless online shopping experience with real-time tracking and easy payments.
• Scalable Solution:  Built a platform capable of supporting grocers of various sizes and needs.

Key Takeaways

AYS Labs developed a feature-rich e-commerce platform that:

• Helped small grocers digitize their operations and expand their customer base.
• Integrated seamlessly with existing supermarket workflows and third-party systems.
• Delivered a scalable, customizable solution for the growing online grocery market.

Looking to Build Your E-Commerce Platform?

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