Client Project

Powering On-Demand Businesses with Indemand

How AYS Labs developed a flexible, scalable SaaS platform for creating and managing on-demand businesses.

The Challenge

Indemand aimed to empower small businesses and startups to launch their own on-demand services with minimal technical barriers. The platform needed to:

• • Provide end-to-end tools for creating and managing on-demand businesses across industries such as food delivery, home services, transportation, and more.
• • Integrate seamlessly with third-party services like payment gateways and mapping tools.
• • Support real-time features, such as bookings, job management, and status tracking.

Key challenges included:

• • Complex Feature Requirements: Building a robust system capable of supporting diverse industries and workflows.
• • Scalability: Designing a SaaS platform to handle simultaneous operations for multiple businesses.
• • Ease of Use: Delivering an intuitive interface for both operators and service providers.

Our Solution

AYS Labs partnered with Indemand to create a cutting-edge SaaS platform with a wide range of features:

• 1. End-to-End On-Demand Infrastructure:
• • Developed tools for setting up customer-facing apps, provider apps, and internal management systems.
• • Included booking systems, live job tracking, and status updates.
• 2. Real-Time Data and Interactions:
• • Leveraged real-time database technology for instant updates across all users and devices.
• • Built real-time tracking features, enabling customers to follow job progress and providers to manage routes efficiently.
• 3. Third-Party Integration:
• • Integrated payment gateways, such as Stripe and PayPal, for seamless transactions.
• • Incorporated mapping and geolocation APIs to support accurate tracking and navigation.
• 4. Scalable Multi-Tenant Architecture:
• • Built a cloud-based system capable of supporting multiple businesses simultaneously.
• • Allowed customization for each client’s branding, workflows, and business needs.
• 5. User-Friendly Interfaces:
• • Designed an intuitive operator dashboard for managing bookings, customer information, and service requests.
• • Created streamlined apps for providers and customers to ensure smooth interactions.

The Outcome

• Flexible Business Support:  Enabled startups and small businesses to quickly launch on-demand services without extensive technical expertise.
• Real-Time Operations:  Delivered real-time functionality for booking, tracking, and status updates across all users.
• Scalable Growth:  Provided a robust SaaS platform that could scale alongside clients’ businesses.

Key Takeaways

AYS Labs developed a dynamic SaaS platform that:

• Empowered entrepreneurs to launch on-demand services across diverse industries.
• Delivered real-time functionality and third-party integrations for seamless operations..
• Supported growth through a scalable, multi-tenant architecture.

Looking to Build Your SaaS Platform?

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